Legal

Privacy Policy

Your privacy matters, especially when you're sharing something personal. This policy explains what information we collect, why, and how it's protected.

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Last updated: 21 October 2026

Who we are

Simple Hypnotherapy is the trading name used on this website for the therapy practice of Sonya Hudson, based at Hadrian Lodge West, 28 Rosedale, Wallsend, Newcastle upon Tyne NE28 9TX. Sonya Hudson is the data controller for personal information collected through this website and in the course of providing sessions. You can contact us about privacy at [email protected] or on 0191 580 1548.

Information we collect

  • Enquiries: your name, email address, phone number (if provided), preferred contact method and the content of your message.
  • Clients: contact details, information you share about your reasons for seeking support, relevant health information, and brief session notes.
  • Website use: this website does not use analytics or advertising cookies. Our hosting provider may keep standard server logs (such as IP address and browser type) for security purposes.

How we use your information

  • To reply to your enquiry and arrange a consultation (lawful basis: legitimate interests, and your consent where given).
  • To provide sessions safely and effectively (lawful basis: contract; health information is processed as special category data for the provision of health or social care, and/or with your explicit consent).
  • To meet legal, insurance and professional obligations (lawful basis: legal obligation and legitimate interests).

We will never sell your information or use it for marketing without your clear consent.

Enquiry form

The website enquiry form is processed by a third-party form service (Formspree, Inc.), which receives your submission and forwards it to us by email. Formspree may process data outside the UK under appropriate safeguards. Enquiries are delivered to the practice inbox and copied to [email protected], which is managed by Simple Hypnotherapy. Please avoid including detailed medical information in web forms or email.

How long we keep it

Enquiries that don't lead to sessions are deleted within 12 months. Client records are kept securely for the period required by professional and insurance guidance (typically up to seven years after your last session) and then securely destroyed.

Confidentiality

Information shared in sessions is confidential. It may only be disclosed without your consent where there is a serious risk of harm to you or others, or where required by law. Wherever possible, this would be discussed with you first.

Your rights

Under UK data protection law you have the right to access your information, ask for it to be corrected or deleted, restrict or object to its use, and request a copy in a portable format. To make a request, contact us using the details above. If you are unhappy with how your data has been handled, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Security

We take appropriate measures to keep your information secure, including restricted access and secure storage of records.

Changes

We may update this policy from time to time. The latest version will always be on this page.